Collection agencies

Debt collection agencies and debt collection lawyers find the optimum combination of ease of use and extensive functionality in CaseControl. All forms of calculation of collection costs, fines, interests and additional costs are supported. Extensive payment plan functionality, API connections, flexible declarations and a powerful workflow system ensure an efficient system with maximum return for both clients and your own organization.

CaseControl is set up as a platform

The central heart is formed by a robust and fast database and the CaseControl application. Systems such as accounting software, CRM applications or credit management software can be connected by means of API links. Linking with external services such as telephony, SMS messages and payment solutions ensures efficiency. Portals give customers, clients and third parties the opportunity to monitor their cases or add value.

CaseControl is workflow driven

In order to work efficiently, it is important that repetitive tasks are handled by workflows as much as possible. That way, employees can focus on the exceptions and the really important tasks. The workflows also ensure that the actions are always performed on time and that a file cannot get out of the picture. The workflow functionality within CaseControl is flexible, extensive and visually set up so that the local administrators can adjust or redesign workflows themselves.


Incoming calls are recognized and forwarded to the correct agent. Unknown numbers can be added to the file immediately. Calls can be recorded. Voice recordings can be used.

Interested in a demo for your organization?